AMANB 2014 Annual Conference
and Annual General Meeting

June 11-13, 2014
Delta Fredericton Hotel
Fredericton, N.B.


Dialogue By Design


 Speakers Biographies

Pierre Battah


Dick Isabelle


Pascale Paulin


Sean Lee


Amanda Dean

André Chenard


Philippe Cannon


Dan Dionne


Jody Price


Gaëtan Thomas


 Isabelle Butler

Eddie Oldfield



Please note: Time and sessions are subject to change.

Tuesday, June 10, 2014
7:00 p.m. – 9:00 p.m.  AMANB Board Meeting
Wednesday, June 11, 2014
 8:00 a.m. – 4:00 p.m.  Conference Registration
 9:30 a.m. – 11:30 a.m.

 Pre-conference Workshop: All Aboard! - Getting Buy-in, busting silos and mobilizing everybody in the same direction through powerful dialogue and the effective exercise of leadership, Pierre Battah

  • Master leaders recognize the value of getting buy in but many struggle to execute in such a way that truly overcomes resistance and brings people on board. Leaders also recognize that making progress requires working across departments, varied interests and factions in order to have everyone involved working together and pulling in the same direction. This workshop will provide participants with tools to break down resistance, bring down walls and barriers to progress by getting everyone on the same page and mobilized.
 11:30 a.m. – 11:45 a.m.  Trade Show Opening, visit Exhibitors’ Booths
 11:45 a.m.  Traditional Wolastoqi/Maliseet Welcome – Elder Imelda Perley
 11:45 a.m. – 1:30 p.m.

 Luncheon and Official OpeningKeynote Address by Honourable Danny Soucy, Minister of Environment and Local Government. Special guests - Region 3 Mayors: Fredericton Mayor Brad Woodside, Chipman Mayor Edward Farris, Fredericton Junction Mayor Gary Mersereau, Harvey Mayor Winston Gamblin, McAdam Mayor Frank M. Carroll, New Maryland Mayor Judy Wilson-Shee, Oromocto Mayor Robert Powell and Tracy Mayor Dale Mowry.
Sponsored by The City of Fredericton
 See menu

 1:30 p.m. – 2:30 p.m.

 Workshop: Communication Process in Local Government Setting, Dick Isabelle, CAO, Town of Oromocto

  • The municipal administrator’s environment is such fertile ground for growing amazing communication skills. We have employee teams that must be inspired, reassured, directed and corrected. We have a vast variety of external audiences to engage and serve with so many different and sometimes insatiable interests. We plan, we pitch new ideas, we set expectations, we evaluate outcomes, we negotiate, and sometimes we just laugh or cry together. But how can one person do it all?

    This workshop will explore these “verbs” of communication, the palate of communication styles and mediums available, and the importance of making smart investments with your always limited personal budget of “communication time”.
 2:30 p.m. – 3:30 p.m.

 Workshop: Social Media in Emergency Situations: Something to prepare ahead of time, Pascale Paulin, Communication Specialist, Forté Communication

  • Emergency situations can happen anytime. When you need to keep citizens informed quickly and efficiently, social media can be very useful for you to do so. However, this requires preparation beforehand; you need to be present on social media, stay in touch with citizens, and ensure participation on their part as well as on yours. This workshop will talk about these elements.
 3:30 p.m. – 4:00 p.m.  Break – Trade Show, visit Exhibitors’ Booths / Networking
Sponsored by the Village of New Maryland
 4:00 p.m. – 5:00 p.m.

 Workshop: Building Resilience to Natural Hazards and Climate Change, Sean Lee, Manager of Engineering Services, City of Fredericton & Amanda Dean, Vice President, Atlantic, Insurance Bureau of Canada (IBC)

  • Over the past decade, New Brunswick communities have experienced an increase in both frequency and intensity of rainfall events. Fredericton has adopted an adaptive approach to mitigate the effects on both municipal infrastructure and residential properties. Recently, Fredericton partnered with the Insurance Bureau of Canada (IBC) on a pilot project to develop a Municipal Risk Assessment Tool (MRAT). It combines information about infrastructure, climate, and claims data to develop maps that provide municipal Engineers insight into potentially vulnerable infrastructure today and in the future.

    This workshop will talk about Fredericton’s approach to building resilience into its infrastructure, what key elements the IBC was looking for in a partner, and how both groups have worked together in developing a “made in Canada” technology designed to help communities become more resilient to extreme weather.
 6:30 p.m. – 12:00 a.m.

 President’s Reception - at the Centre communautaire Sainte-Anne (shuttle service provided)
 Music by The Diablos from St. Stephen, NB
Sponsored by Crandall Engineering Ltd
 See menu

Thursday, June 12, 2014
 8:00 a.m. – 9:00 a.m.  Full Breakfast - Region's breakfast
 See menu
 8:15 a.m. - 8:45 a.m.  Presentation by André Chenard - Director, Community Funding Branch, DELG
 9:00 a.m. – 10:00 a.m.  Municipal Advisory Corporation (MAC) Annual General Meeting
 10:00 a.m. – 10:30 a.m.  Break – Trade Show, visit Exhibitors’ Booths / Networking
Sponsored by the Town of Oromocto
 10:30 a.m. – 12:00 p.m  AMANB Annual General Meeting
 12:00 p.m. – 1:00 p.m.

 Sponsored by Frank Cowan Company
 See menu

 1:00 p.m. – 5:00 p.m.

 Optional leisure activities

  • Golf (9-hole): Kingswood Golf Club - New Brunswick's most recognized Golf Course. Awarded by Golf Digest as Canada’s Best New Course in 2003, Top 100 courses in the world outside the United Sates in 2006 and Best Places to Play in 2008. Kingswood Golf is a 27-hole golf facility, including an 18-hole Signature course, 9-hole Executive course, double-ended driving range with target greens, two putting greens, and a short game practice area.
    Transportation included in price.
  • Boat Excursion – St. John River - Wolastoq Boat Tours A two-hour scenic cruise on the majestic St. John River is a relaxing way to see the city. The new 45 passenger boat is docked at Regent St. wharf.
    Transportation included in price.
  • Base Gagetown Tour – Town of Oromocto - 5th Canadian Division Support Base (5 CDSB) Gagetown was officially opened in 1958 as a training facility. It boasts an 1100 square kilometre training area, 1500 km of roads, 900 km of tracks, 740 buildings and some 6000 military and civilian personnel at the main base and lodger units across New Brunswick and PEI. As such, 5 CDSB Gagetown is the second largest military base in Canada and the largest military facility in Eastern Canada.
    This year's tour will focus on the state of the art Learning Support Center, which is part of the Army Tactics School. The Learning Support Centre integrates emerging technologies and learning methods into training, including simulation, 3D modeling, gaming, animation, Virtual Reality and distance learning. Similar “simulation” technologies are now being applied in other jurisdictions to simulate natural disasters and the associated emergency response activity for local responders.

    Transportation included in price.
 6:30 p.m. – 7:00 p.m.  Reception
 7:00 p.m. – 10:00 p.m.

 Sponsored by Assumption Life
 See menu

Friday, June 13, 2014
 8:00 a.m. – 9:00 a.m.  Continental Breakfast
 See menu
 8:15 a.m. – 8:45 a.m. Presentation by Philippe Cannon, Energy East Pipeline Project Spokesperson
 9:00 a.m. – 10:00 a.m.

 Workshop: Dialogue During Disaster: Panelists: Dan Dionne, CAO, Village of Perth-Andover; Jody Price, Fire Chief, Town of Oromocto; Gaëtan Thomas, President/ CEO, NB Power

  • All too often our communities are being called to action resulting from natural and man-made disasters. This informative session will explore the importance of communication during these events.

    Key areas of communication will be discussed from several points: a) internal b) partner agencies c) public d) media 
    replica uhren deutschland e) final event review and f) EMO plan updating.

    The panel will present their thoughts from a Fire Department, Municipal, and Provincial Utility perspective. We look forward to sharing our experiences with your community.
10:00 a.m. – 10:30 a.m.   Break – Trade Show, visit Exhibitors’ Booths / Networking 
 10:30 a.m. – 11:45 a.m.

 Workshop: Celebrating Dialogue By Design: Moving from Discussion to Dialogue, Isabelle Butler, Insights Learning and Development Ltd.

  • Dialogue is a rare gift. It goes beyond typical discussion. It requires awareness and a willingness to understand. We will take the audience on a journey that explores the evolving concept of dialogue in the workplace. Through participant interaction and an upbeat presentation, we’ll broaden the concept of effective communication. We will leave participants with new ideas and tools for adapting their own communication approach to better connect with others at all levels of the organization, across geographies and within the communities they serve.

Sponsored by Municipal Advisory Corporation Inc.

 11:45 a.m. – 12:00 p.m.  Final Draw - Passport Bulletin
 Wrap-up and Evaluation

Language Arrangements:
Simultaneous interpretation provided by InTrad ltée/Ltd.


Workshop Speakers Biographies

Pierre Battah - Management Consultant – Public Speaker – Trainer – Facilitator

Pierre Battah earned a Bachelor in Business Administration from the University of New Brunswick, a Masters in Business Administration from the Université de Moncton and holds the designations of Certified Human Resources Professional and Certified Management Consultant. He is a management consultant specializing in leadership, management and human resource management.

Pierre held senior management positions with some of Atlantic Canada’s leading employers such as Atlantic Lotto and Assumption Life. He was an associate professor of management at Mount Allison University's Ron Joyce Centre for Business Studies and he was previously recognized as an award winning management development instructor. He has been advising organizations large and small in all sectors since 1996 and has acted as a trusted advisor to business, government, not for profits and individuals. He is a seasoned presenter and trainer having presented to countless groups on themes related to leadership, human resources and management as well as a host of other workplace related themes. He currently trains and facilitates on behalf of Learnsphere Canada, the Atlantic Leadership Development Institute, l'Université de Moncton's Education Permanente, UNB's College of Extended Learning and a host of public and private sector employers. He was recently chosen to attend "The Art and Practice of Leadership Development" an executive development event at Harvard University's Kennedy School with a select group of participants from around the world.

Fluently bilingual and an accomplished public speaker, he can be heard at various national, regional and local conferences and on both CBC Radio One and on Radio-Canada Acadie as a columnist on business and workplace issues.

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Dick Isabelle - Chief Administrative Officer for the Town of Oromocto.

Dick’s professional career started with the completion of a Civil Engineering degree at Royal Military College in 1977, followed by 25 more years of service in the Canadian Army as a military engineer officer. His military service included postings and operational deployments in Canada, the US, Europe and the Middle East, where he had the opportunity to develop his management and leadership skills at increasing levels of responsibility. His final posting was as the Base Commander at Base Gagetown , New Brunswick, after which he and his family settled in Oromocto.

Following retirement from the Army in 2001, Dick spent three years in private industry leading a computer-based training development team. This was followed by a seven-year appointment in the Department of Public Safety of New Brunswick as the Assistant Deputy Minister responsible for Police, Fire and Emergency Services, where he was faced with the daily challenges of communications in a highly charged political environment.

When the position of Chief Administrative Officer became available in 2011, Dick seized the opportunity to finally move up to the municipal level, where he now applies his engineering, public safety and strategic leadership experience. He looks forward to sharing his thoughts with all conference attendees on how he has adapted his own communication skills to the local government environment.

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Pascale Paulin

Pascale Paulin has more than 20 years of experience in communications, at different levels. She has worked in the private, the public and the para public sectors and also at the community level. In order to refine her knowledge of social media, she has recently earned a certificate in this particular area of communications.

Diversified experience gives her a better understanding of her clients and the relationships that can come from these different activity sectors.

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Sean Lee - Manager, Engineering Services – City of Fredericton

Sean Lee is a Civil Engineer and the Manager of Engineering Services at the City of Fredericton, NB. Drawing on 20 years of experience, Sean is responsible for the administration of the City’s annual capital construction program; providing technical support for developments; traffic management; and solid waste collection. Sean has taken a leadership role in the development of the CPWA Engineer’s Council, opening communication between municipal Engineers from all parts of New Brunswick.

During his career, Sean has worked in technical, operational, and management roles where he has gained a detailed knowledge of Fredericton’s storm water systems and been instrumental in the implementation of adaptive strategies and the development of operational flood mapping for Fredericton.

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Amanda Dean - Vice President, Atlantic, Insurance Bureau of Canada (IBC)

Amanda has a background in communications and public relations in the private and public sectors, along with experience in both provincial and federal levels of government. She joined IBC in 2006 and was promoted to her current role in 2013. As Vice-President, Atlantic, Amanda oversees all government relations in Atlantic Canada, representing the positions of the property and casualty (P&C) insurance industry to government officials. She is also responsible for developing and implementing an effective advocacy strategy for the P&C insurance industry, including key industry policy priorities such as coordinating consumer outreach programs and working on adaptation to severe weather initiatives.

Amanda holds a BPR from Mount Saint Vincent University and an MBA from Saint Mary’s University.

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Philippe Cannon - Energy East Pipeline Project Spokesperson

Philippe Cannon joined the External Communications and Government Relations teams at TransCanada in 2013 as the spokesperson for the Energy East Pipeline project.

Mr. Cannon has over 15 years of experience in human resources and issues management. Prior to joining TransCanada, Mr. Cannon was Chief of Staff to Québec’s Deputy Prime Minister and Minister of Education, Recreation and Sports. During his tenure, he was responsible for the implementation of the public relations campaign against intimidation in schools and participated in negotiations between the government and student associations, at the time of the 2012 student boycott in the province.

Mr. Cannon was also Chief of Staff to the Minister of Culture, Communications and the Status of Women, and to the Minister responsible for the Charter of the French language. During the 2008 General Elections, Mr. Cannon was responsible for media relations on the core tour team accompanying the Leader of the Québec Liberal Party. In 2007, Philippe Cannon held the position of Press Secretary for the Office of the Minister of Sustainable Development, Environment and Parks.

Mr. Cannon began his career in the design, management and organisation of major international events. Specifically, he was Producer – Shows and Events for Québec City’s 400th anniversary, and Executive Producer for several international projects in London, New York, Mexico, Davos, Brussels, Madrid and Guadalajara.

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Dan Dionne - Chief Administrative Officer - Village of Perth-Andover

Dan has been employed by the Village of Perth-Andover for the past 27 years. He started as the Director of Recreation and Community Development and has been the Chief Administrative Officer for the past 15 years. Dan has been a AMANB board member, education committee member, and held the positions of past president for the NB Recreation & Parks Association, NB Municipal Electric Utility Association, and the Perth-Andover Chamber of Commerce. As the EMO Coordinator for the past 15 years, Dan has had the challenge of activating the municipal Emergency Operation Centre on several occasions.

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Jody Price - Oromocto Fire Chief

In December of 2007, Jody Price was appointed Fire Chief of the Oromocto Fire Department after serving three years as Acting Fire Chief.

The Oromocto Fire Department is a 53 member composite department proudly serving the Town of Oromocto and surrounding communities.

Chief Price is a 28-year veteran of the Department. He joined the Oromocto Fire Department in April of 1986. He was promoted to Qualified Captain in 1989, Shift Captain in 1993, Deputy Chief in 1996, and Fire Chief in 2007.

Chief Price is a second generation firefighter and comes from a large firefighting family. His father, Gerald Price, was a fire fighter with the Department of National Defense CFB Gagetown for 35 years and Founder and Volunteer Fire Chief in the Community of Hoyt for a number of years. Chief Price has many family members serving in both Career and Volunteer departments in and around Oromocto.

Chief Price has served with National, Provincial and Regional Fire Chief’s Associations and continues to serve on committees with these groups related to Fire Service Leadership Training and safety issues.

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Gaëtan Thomas - President and CEO, NB Power

Mr. Thomas was appointed President and CEO of New Brunswick Power Corporation in January 2010. Prior to his current position, Mr. Thomas was the Vice President of NB Power Nuclear Corporation which he held since 2005. Previous to this, Mr. Thomas held the position of Vice President, NB Power Distribution and Customer Service. Gaëtan has a proven track record of close to 30 years with operations experience in many areas of our business including Generation, Transmission, Distribution and Customer Service.

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Isabelle Butler

People request Isabelle specifically for her enthusiasm and her ability to present complex subjects in a down-to earth, easy ­to understand way. Her goal, when she facilitates and presents, is always to create a comfortable and productive atmosphere so that everyone feels inspired to be the best they can be. She is fluently bilingual (French-English).

Isabelle is well known for delivering keynotes that are highly interactive, and provide immediate impact to groups. She will have you laughing, reflecting, having fun, and all the while making some discoveries and connections about yourself and others and how you communicate. Before the session is over, she will help you identify concrete action steps.

Isabelle is a natural facilitator with a professional and approachable style. She joined Insights Learning and Development (Atlantic) Ltd. in 2004 and delivers learning solutions across North America, specializing in Increasing Personal and Team Effectiveness, and Leadership Development. She is a member of the Global Insights Accreditation Faculty, and lives in a beautiful river-­‐side setting near Fredericton with her husband, Eric, and wonder-­dog, Tuscan.

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