AMANB 2017 Annual Conference & AGM

41st AMANB Annual Conference and AGM
Delta Brunswick Hotel, 39 King Street, Saint John, N.B.
June 7 to 9, 2017.



Download the official 2017 Conference Program Booklet (PDF)


PowerPoint Presentations
Nick Robichaud & Barb Quigley
Municipal Clerks Training Session

Suzanne Coulombe & Marc Michaud
Formation Secretaire municipal
(in French only)

Colleen Mitchell
Emerging Energy Issues
Charles Jensen & Mary Jane Banks
Rothesay Common Project


Tuesday, June 6, 2017
1:00 p.m. - 4:30 p.m.

Pre-Conference Professional Development:

Session A – Municipal Clerks Training at the Brunswick Delta Hotel;
In English: led by Brenda Knight (Thomas Everett Award Recipient) and Melanie MacDonald (Fredericton). Presentation by Nick Robichaud (Moncton) and Barbara Quigley (Moncton): Ballroom B;

In French: led by Suzanne Coulombe (Saint-Quentin) and Marc Michaud (Edmundston): Ballroom C.
Break at 3:00 p.m. – refreshments and mini cupcakes

Session B – Excel Training at the City of Saint John IT Training Room: CANCELLED
6:00 p.m. – 9:00 p.m.

AMANB Board of Directors: Meeting and Supper, Delta Brunswick

Wednesday, June 7, 2017
8:00 a.m. - 4:00 p.m.

Conference Registration

8:30 a.m. - 9:30 a.m.

Networking Coffee.

9:30 a.m. - 10:30 a.m.

Opening Workshop #1
Emerging Energy Issues & Their Impact on NB Municipalities, by Colleen Mitchell, Atlantica Centre for Energy
From carbon pricing and the cost of renewable energy, to local impacts of energy projects, this session will provide an update on key energy issues and opportunities for the region.

10:30 a.m. - 11:30 a.m.

Workshop #2 – Session: Ten Minutes of Fame
Opportunity for members to share an initiative and best practices in their municipality.

  • Town of Quispamsis : Telus Cup, by Aaron Kennedy, Manager of Communications
  • Town of Rothesay: Common Project, People’s Choice Winner, by Charles Jensen, Director of Recreation and Parks and Mary Jane Banks, Director of Administrative Services/Town Clerk
  • City of Saint John: One stop shop, by Amy Poffenroth, Deputy Commissioner - Growth & Community Development
  • City of Campbellton: Restigouche River Experience Centre, by Manon Cloutier, CAO
  • City of Bathurst: 2018 AMANB Annual Conference Host Region, by Jamie DeGrace, Director of Human Resources and Region 8 representative
  • Question Period
11:30 a.m. - 12:00 p.m.

Trade Show Grand Opening, visit Exhibitors’ Booths and the Mezzanine Walk of Fame, Poster-board presentations to share successful activities and to network

12:00 p.m. - 1:15 p.m.

Official Opening Ceremonies and Luncheon
- Traditional Territorial Acknowledgement
- Greetings from the host City of  Saint John, Mayor Don Darling

- Opening Remarks by Minister Serge Rousselle
- Attendance of Host Region 4 Mayors or representatives: Councillor Carolyn Breau, Village of Blacks Harbour, Mayor Grace Losier, Town of Grand Bay-Westfield, Mayor Ken Chorley, Town of Hampton, Mayor Gary Clark, Town of Quispamsis, Mayor Nancy Grant, Town of Rothesay; Mayor Doug Naish, Town of Saint Andrews; Mayor Bette Ann Chatterton, Village of St. Martins; Mayor Allan MacEachern, Town of St. Stephen, Deputy Mayor Catherine MacLeod,  Village of Sussex Corner

Sponsored by the City of Saint John

1:15 p.m. - 2:00 p.m.

Workshop #3 – Keynote Speaker
Your municipality, disruptors wanted, by David Alston, Chief Entrepreneur in Residence for NB Government

2:00 p.m. - 2:45 p.m.

Presentations by the Province of NB: Actual Up-dates / question period

  • The Local Governance Act & Community Planning Act: changes and what they mean for municipalities, by Thomas (Tony) Weber, Acting Assistant Deputy Minister, DELG
  • Asset Managements: provincial role/assistance, by Annie Dietrich, Director, Community Infrastructure Funding, DELG
  • RTIPPA – Bill 59 amendments, by Joanne Fletcher, NB Chief Information Access and Privacy Officer
2:45 p.m.- 3:15 p.m.

AMANB Lead Files:

  • Professional Certification; Mentorship Program; Conflict Management Facilitators Group in a culture of Peer Support, by President Melanie MacDonald
  • CAMA Partnership: “Local Government. Making Life Happen. Every Day” campaign/toolkit, by Marc Landry, CAMA Board Member, Representative for NB and Executive Director Danielle Charron
3:15 p.m. - 3:45 p.m.

Refreshment BreakTrade Show, visit Exhibitors’ Booths / Networking and
Mezzanine Walk of Fame
Sponsored by the Municipal Advisory Corporation (MAC) 

3:45 p.m. - 4:20 p.m.

Presentation: Today’s missing link in human resources management with a glimpse at the coming trends, by Marc-André Alary, president, Direcsys
Today’s workplace has a lot of challenges but are we doing everything we can?
Did we fall in the paralysis-analysis syndrome where we spent 80% pf our time talking about it and 20% of our time finding solutions?
Let’s look at a few concepts that will make your life easier.  But there is a catch and I’ll summarize it with this phrase: SHORT TERM PAIN, LONG TERM GAIN

Presented by the Municipal Advisory Corporation (MAC)

4:20 p.m. - 5:00 p.m.

Annual General Meeting of the Municipal Advisory Corporation (MAC)

6:30 p.m. - 11:00 p.m.

President Reception and buffet
Marco Polo Room, Cruise Terminal, 333 Water Street
Music by Tomato/tomato Band
Sponsored by Bell Canada (Bell Aliant), Crandall Engineering Ltd, & Énergie NB Power 
Casual Attire

Thursday, June 8, 2017
8:00 a.m. - 8:45 a.m.

Networking Full Breakfast
Sponsored by Frank Cowan Company

8:45 a.m. - 9:00 a.m.

Meeting Room organization for the following session: individual break-out and Ballroom AB

9:00 a.m. - 10:00 a.m.

Workshop #4 - Cracker Barrel Session
This session will allow participants to cover a variety of relevant and timely issues in round table discussions in a relaxed informal setting. Register for one of the following topics at the Registration Table:

Presentations in English

  • #1 Public Safety: Improving Communication with Municipalities, by Connie Courcy, Manager, Justice and Public Safety
    Breakout room: Robertson
  • #2 Embedding a culture of continuous improvement (Lean Six Sigma), by Stephanie Rackley Roach, Continuous Improvement Officer and Sarah Ranson, Director Corporate Performance/Chief Information Officer, City of Saint John
    Ballroom BC
  • #3 Municipal Plan: process and approval, by Dwight Colbourne, Municipal Planning Officer, Town of Quispamsis
    Breakout room: Allison

Presentations in French

  • #4 Public Safety: Improving Communication with Municipalities among all stakeholders, by Katie Elisio, NB-EMO Regional Coordinator Region 1 & 12 and Ken McGee, NB-EMO Regional Management Coordinator for Regions 2,3,4 (Restigouche, Chaleur, Acadian Peninsula)
    Breakout room: Manchester
  • #5 Municipal Plan: process and approval, by Alexandre Girard, Planner, Planning and Development Services, City of Dieppe
    Breakout room: Canterbury 1
  • #6 Providing Services to Residents: ESIC & Municipalities Working Together, by Stéphane LeClair, Executive Director, Economic and Social Inclusion Corporation  (ESIC) and Althea Arsenault (ESCI)
    Ballroom BC

Presentation in English and French

  • #7 Federation of Canadian Municipalities (FCM) Programs: Asset Management, Climate Innovation, etc., by Guillaume Couillard, FCM Program Advisor, Programs Communications and Marketing
    Ballroom BC

Presentation with simultaneous interpretation

  • #8 NB Power responding to emergency situations, by Michel Losier, Executive Director, Energy Efficiency and Customer Engagement and Lynn Arsenault, Vice President, Client Services
    Ballroom BC
    replica uhren deutschland
10:00 a.m. - 10:30 a.m.

Refreshment Break – Trade Show, visit Exhibitors’ Booths / Networking and
Mezzanine Walk of Fame
Sponsored by CBCL

10:30 a.m. - 12:00 p.m.

AMANB Annual General Meeting (AGM)

12:00 p.m. - 1:00 p.m.

Luncheon and Networking
Sponsored by Dillon Consulting Limited 

1:00 p.m. - 5:00 p.m.

Optional Networking activities:

  1. Golf (9-hole) –  Rockwood Park Golf Course, Sandy Point Road, Saint John
    Rockwood Park Golf Course is an 18-hole municipal golf course located in Saint John's Rockwood Park, one of the largest urban parks in North America.
    Regardless of season, a round at Rockwood park Golf Course is a treat to the wonders of nature. Set in the midst of a 2200 acre pristine urban park it is not uncommon to share your time with deer, groundhogs, small fox and ducks. While a relatively short course, at 5925 yards, our unique hillside terrain presents an exciting challenge that truly rewards and keeps the ball in play.

  2. NB Museum Guided Tour
    Explore, discover and enjoy all that the New Brunswick Museum has to offer! A visit to the New Brunswick Museum brings heritage to life. Join us and discover a world of fun, learning and wonderment. The Market Square Exhibition Centre offers three floors and 60,000 square feet of permanent and temporary exhibition spaces and a wide range of programs and events.
    Meet at the Museum entrance at 1:30 p.m.: 1 Market Square (from the Delta, use the Pedway for inside connection)

  3. Gallery Hop and Historical Tour
    Walk n’ Talks with David Goss: Local author and folklorist brings you on a walk to explore Saint John’s Up Town. You will discover the ins and outs of the area’s history in a creative fashion. A visit the following galleries is planned: Trinity Art Gallery, Buckland Merrifield Gallery and Handworks Gallery.
    Meet in the Delta lobby at 1:15 p.m.  
  4. Wellbeing: Massage package – Element 5 Spa - (15% Off Coupon)
    Go to Element 5 Spa website at to book your favorite session. A 15% discount coupon is available at the AMANB registration table.

  5. Fire Training Centre – site visit and team showcase. Hands-on experience - (Transportation Fee to be determined)
    Through Training We Remember – Join the next generation of Saint John Firefighters in this interactive fire training session: Together with a team of new firefighter recruits learn to master fire extinguisher applications,  climb to new heights, search hot smoke filled rooms for missing people, and extinguish large scale blazes high above the Saint John landscape.   Successful participants will earn the “Saint John Fire Department” crest as a keepsake reminder that “Through Training We Remember”
    Meet in the Delta lobby at 1:15 p.m.
6:30 p.m. - 7:00 p.m.

Reception – at the Delta Brunswick Hotel
Business Attire.

7:00 p.m. - 10:00 p.m.

Sponsored by Rogers Communications & Assumption Life

Friday, June 9, 2017
8:00 a.m. – 8 :45 a.m.

Networking Continental Breakfast
Sponsored by the Town of Hampton

8:45 a.m. – 9 :30 a.m.

Workshop #5
Four Pillars of Open Government: Open Information, Open Data, Open Dialogue, Open Collaboration
, by Jonathan Taylor, Common Clerk and Patricia Anglin, Deputy Common Clerk, City of Saint John.

9 :30 a.m. – 10 :15 a.m.

Workshop #6
Disaster and Emergency Management - Why is your community not prepared? by Michael Carr, Manager SJEMO, Platoon Chief SJDF, City of Saint John

10:15 a.m. - 10:45 a.m.

Refreshment Break – Trade Show, visit Exhibitors’ Booths / Networking and Mezzanine Walk of Fame
Sponsored by UNI Coopération financière

10:45 a.m.- 11 :45 a.m.

Workshop #7 – Closing Keynote Speaker
Workplace wellness –  Three Mistakes Professionals make that keep them stressed, overwhelmed and frustrated at work, by Monique Gallie, Bien-être Gallie Wellness

11 :45 a.m.- 12 :15 p.m.

- Wrap-up and Evaluation

- Passport Bulletin Draw and Final Draw

You have to be in attendance to win!

Revised June 5, 2017


Language Arrangements:
Simultaneous interpretation provided by JCB Interpretation.
Equipment provided by PSAV®, Delta Hotel provider.

Name tags: A red dot identifies new members: please make them feel at home!

Workshop Speakers' Biographies


Colleen Mitchell, Atlantica Centre for Energy

Colleen Mitchell has spent her entire working career in sectors associated with energy transportation and infrastructure. 

Colleen began her career with this region’s largest petroleum company, Irving Oil. She covered a cross section of positions in the company including: oil futures, refining, marine, rail and over-the-road transportation, bulk storage, information systems, strategic planning, human resources and public relations, among others.

In addition, as Vice President, Marketing and Communications at one of the region’s largest engineering firms, Colleen was responsible for domestic and international marketing programs for engineering projects in over 30 countries around the globe.  Projects included energy recovery from waste, co-generation plants, power plant conversions, and environmental technologies.

Bringing this experience together, Colleen joined the Atlantica Centre for Energy as President, in a role that helps to foster the exchange of information and dialogue on energy opportunities and challenges. Energy literacy and education has become a priority of the organization.  The Atlantica Centre for Energy works with partners to engage the public fake uhren and community leaders on energy topics.

In voluntary capacities, Colleen also serves on the Advisory Board to the Faculty of Engineering at the University of New Brunswick, and on the Editorial Board for Natural Resources Magazine.

Back to top

David Alston, Chief Entrepreneur in Residence for NB Government

David Alston has volunteered as an innovator and entrepreneur with several initiatives, and has advised hundreds of start-ups in the Atlantic region and around the world. He has been a volunteer advisor for the provincial government’s Strategic Program Review and 10-year education plans. Alston was named Industry Champion at the 2015 KIRA Awards, and a Forbes top 50 CMO on social media. He was co-winner of a 2014 EY Emerging Entrepreneur of the Year Award for Atlantic Canada, a 2015 winner of Entrepreneur of the Year, and co-winner of Enterprise Promotion for the Atlantic Region from Startup Canada. Alston has sat on the boards of the United Way of Greater Saint John, Living SJ, and Brilliant Labs. He is a former CMO of Radian6 and former marketing cloud chief adoption officer for His appointment to the position of Chief Entrepreneur in Residence for NB Government was very noticeable. See Press Release

Back to top

Marc-André Alary, president, Direcsys

Marc-André, a partner in Direcsys, has more than 20 years of experience helping companies achieve their goals.

Building on a strong foundation as a Certified Project Manager, Black Belt in Lean Sigma and Train the Trainer, Marc-André is passionate about helping business leaders improve their quality and productivity while eliminating waste within their business processes.

Diversity, depth and discipline are keywords that describe Marc-André’s background. He uses his enormous personal energy to generate contagious enthusiasm for change. He has applied Lean and Six Sigma methods to achieve improvements for custom and mass production environments in manufacturing and service industries.

Marc-André is accountable for client results and leads client teams in their deployment of continuous improvement best practices. As an experienced Train the Trainer, he has conducted strategic planning sessions to develop detailed deployment action plans.

Fluent in French and English, Marc-André has trained and coached hundreds of supervisors in managing for results skills. He has proven his ability to lead diverse multicultural teams to accomplish extraordinary results.

Marc-André holds a bachelor degree in Business Administration with a major in Finance. He recently completed the Project Manager Certification from PMI, his Black Belt Six Sigma certification, with honours, from Breakthrough Management Group – a global leader in Six Sigma consulting, training and software support tools.

Back to top

Michael D. Carr, B.Sc., Manager SJEMO, Platoon Chief SJDF, City of Saint John

Mike is the Manager of the Saint John Emergency Management Organization and a Division Chief with the Saint John Fire Department.  This dual role position is the first time a first responder manages EMO in Saint John.  This does present a different dynamic as the experience gained through the fire service adds a sense of realism when planning and training for emergencies. 

After twenty years of service, Mike has had the opportunity to tap into his undergraduate degree from McGill University by participating in a host of emergency management programs as well as pursuing his Masters in Disaster and Emergency Management at Royal Roads University. 

Some of the projects Mike has been working on include:

Moving forward with technology and having the prospect to challenge the status quo has given inspiration to him and those involved in the organization.

Back to top

Monique Gallie – Bien-être Gallie Wellness

Monique Gallie has trained numerous regional audiences, both in private and public sectors for many years. With over 15 years’ experience in the human resources field, Monique is known as having strategic abilities in aligning the organization’s human capital towards increased organizational effectiveness and productivity. Monique is known as an integrator – aligning people, systems and processes.

Her comprehensive human resources background includes training in Leadership, Teambuilding, Change Management, Employee Engagement and Relations, Stress Management, Conflict Resolution, Communications and Personal Excellence.

Monique is a Chartered Professional in Human Resources (CPHR), her educational background includes a Bachelor’s degree in Psychology, a Master’s in Counseling from l’Université de Moncton, as well as a Diploma in Negotiation, Mediation and Conflict Resolution. She is also certified in Choice Theory and Lead Management, Emotional Intelligence, Myers-Briggs Type Indicator and more.

Back to top

©2018 AMANB-AAMNB. All rights Reserved.